Welcome to Sagish, where we prioritize transparency and customer satisfaction in every transaction. By purchasing from our store, you agree to the following Billing Terms and Conditions:
1. Pricing and Currency
- All prices displayed on our website are in USD.
- The total cost at checkout includes the item price and any applicable shipping fees.
- No Hidden Fees: Sagish does not charge additional fees, such as account registration, sales tax, or customs duties, for domestic orders.
2. Accepted Payment Methods
We offer secure and convenient payment options:
- PayPal: Use your PayPal account or pay directly with a credit or debit card through PayPal’s secure platform.
- Credit/Debit Cards: We accept major cards, including Visa, Mastercard, and Discover.
3. Payment Processing
- Payments are processed immediately upon checkout.
- An order confirmation email will be sent to the email address provided during checkout, summarizing your purchase details.
4. Refunds and Cancellations
- Orders can be modified or canceled within 24 hours of placement.
- After 24 hours, cancellations may not be possible as your custom item may already be in production.
- Refunds for canceled or returned items will be processed to the original payment method within 3-5 business days, as outlined in our Return and Exchange Policy.
5. Failed or Declined Payments
- If your payment is declined, your order will not be processed. Please double-check your payment details and try again.
- For assistance with failed payments, contact us at [email protected].
6. Payment Security
- SSL Encryption: All transactions are secured using SSL technology, ensuring your payment data is encrypted and protected.
- PCI Compliance: Our payment systems are PCI-DSS compliant, adhering to the highest standards for secure card processing.
7. Disputes
If you believe there is an error with your payment, contact us immediately at [email protected] or +1 (510) 280-4462. We will work to resolve the issue promptly.
Contact Information
For questions or assistance related to billing, please reach out to us:
- Email: [email protected]
- Phone: +1 (510) 280-4462
- Address: 135 E Dayton Ave, High Point, NC 27262, United States
Thank you for choosing Sagish. We are committed to providing a smooth and transparent billing process for all your custom apparel needs.